upload size limit issue with flash - progress bar not updating

classic Classic list List threaded Threaded
7 messages Options
Reply | Threaded
Open this post in threaded view
|

upload size limit issue with flash - progress bar not updating

Guest-1007
Hi,

I am in the process of upgrading to NeatUpload 1.3.16, and I ran into a slight hitch when testing the upload size limits.  Setting the max size via the config file is preventing uploads that are too large, however the progress bar does not display the error message (it stays blank).  I'm using a MultiFile control, and I found that this is only a problem when using flash.  If I disable flash the progress bar will correctly display the "Upload Rejected" message.

I have tested this with FF3.5 and IE7, both using the current flash plugin 10.0.32.18.  I am currently using the GreyBox progress bar, but have also tried the standard ProgressBar control, with both inline and popup modes.

Of course, I can just keep flash disabled and this works flawlessly, but I'd prefer to have flash enabled for the multi-file selecting. Are there any known issues with large files using flash?  If you have any debugging suggestions they would be greatly appreciated.

Thanks for the great product!

Thanks,
Kevin
Reply | Threaded
Open this post in threaded view
|

Re: upload size limit issue with flash - progress bar not updating

Dean Brettle
Administrator
If you upload a file smaller than the size limit, does the progress bar update during the upload, or only when it is finished, or not at all?

--Dean
Reply | Threaded
Open this post in threaded view
|

Re: upload size limit issue with flash - progress bar not updating

Guest-1007
Uploading smaller files works perfectly.  The progress bar updates during the upload as expected.  It's only when uploading very large files that I notice any problems.

-Kevin
Reply | Threaded
Open this post in threaded view
|

Re: upload size limit issue with flash - progress bar not updating

Dean Brettle
Administrator
How large are the files you are trying to upload?  Are they larger than 2GB?

--Dean
Reply | Threaded
Open this post in threaded view
|

Re: upload size limit issue with flash - progress bar not updating

Guest-1007
No, much smaller.  I set the upload limit to 100MB for testing, and my test file is 300MB.

-Kevin
Reply | Threaded
Open this post in threaded view
|

Re: upload size limit issue with flash - progress bar not updating

Dean Brettle
Administrator
Fixed in 1.3.18 (just released).  Thanks for the bug report!

--Dean
Reply | Threaded
Open this post in threaded view
|

Re: upload size limit issue with flash - progress bar not updating

Guest-1007
Works great.  Thanks for taking care of this (and so quickly)!!

-Kevin